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Privacy Policy

  1. Provider

    The provider of the website www.vitaello.com is company WEBolution s.r.o., registered office at Kvetná 5287/19, 080 01 Prešov, Slovakia. Ident.Comp.Number: 54752124, registered in the commercial register maintained by the Prešov District Court, section: Sro , no. 44425/P.

    Contact information:
    Email: info@vitaello.com
    The seller is not a VAT payer.

    Data Protection Officer:
    For questions regarding data protection, please contact us at: info@vitaello.com

  2. Information we process

    We process personal data you voluntarily share with us. The personal data we process includes:

    • Name, surname, address, email address, phone number
    • Billing address and delivery address
    • Data from forms to generate documents, invoices and other forms and PDF files, which are part of essential services provided by us
    • Information in your profile
    • Information on the payment, such as your name, email, invoice address
    • Details on using websites such as websites you visit and which functions you would like to use to get the best experience possible on our websites
    • Data obtained from cookies, IP addresses

    Provided data can be changed or deleted at any time.

    Data received from Meta (Facebook)

    If you choose to log in or interact with our service using Meta (Facebook) technologies such as Facebook Login or Meta APIs, we may receive the following information from Meta depending on the permissions you grant:

    • Your name
    • Your email address
    • Your profile picture
    • Your Meta user ID
    • Any additional information you explicitly consent to share through Meta

    How we use data received from Meta

    We use this data for the following purposes:

    • Authentication: To allow you to log in securely using your Facebook account.
    • Account management: To create and manage your user profile.
    • Service functionality: To enable features that require identity verification.
    • Personalization: To personalize your experience on our website.
    • Security: To prevent fraud and protect your account.

    Removal of Meta data

    If you delete your account, all data we obtained from Meta is permanently deleted from our systems. You may also revoke Vitaello’s access directly in your Facebook account settings under Settings → Apps and Websites → Logged in with Facebook.

  3. Purposes for which we process data

    We process your personal data for the following purposes:

    • Service Delivery: To provide, operate, and maintain our services including document generation, invoice creation, form processing, and PDF file creation as requested by you.
    • Account Management: To create and manage your user account, authenticate your identity, and enable you to access and use our platform features.
    • Payment Processing: To process payments for premium features, subscriptions, and one-time document purchases, including transaction verification and invoice generation.
    • Communication: To communicate with you regarding your account, service updates, support requests, and to send you purchased documents via email.
    • Service Improvement: To analyze website usage patterns, user preferences, and functionality usage to improve our services, user experience, and website performance.
    • Legal Compliance: To comply with legal obligations, including but not limited to maintaining records of transactions and invoices as required by law.
    • Security: To ensure the security and integrity of our services, prevent fraud, and protect against unauthorized access.
    • Marketing and Advertising: With your consent, to deliver personalized advertisements, measure advertising effectiveness, and create advertising profiles. This includes sharing data with advertising platforms such as Meta (Facebook) for targeted advertising purposes.

    We only process your personal data when we have a lawful basis to do so, including your consent, the necessity to perform a contract with you, compliance with legal obligations, or our legitimate interests in providing and improving our services.

  4. Data retention period

    We retain your personal data only for the period necessary to fulfill the purposes for which it was collected, including:

    • For the duration of the contract and subsequent archiving in accordance with legal retention periods required by applicable laws
    • If you have consented to receiving marketing emails and similar offers, your personal data will be processed for these purposes until you withdraw your consent, but at most for a period of 3 years
    • Data required to be stored for legal reasons (e.g., invoices for services provided) will be retained as required by law

  5. Your rights regarding personal data

    Under the General Data Protection Regulation (GDPR), you have the following rights:

    • Right of access: You have the right to obtain confirmation as to whether or not your personal data is being processed and to access your personal data
    • Right to rectification: You have the right to have inaccurate personal data corrected and incomplete data completed
    • Right to erasure ("right to be forgotten"): You have the right to request deletion of your personal data under certain circumstances
    • Right to restriction of processing: You have the right to request restriction of processing of your personal data
    • Right to data portability: You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller
    • Right to object: You have the right to object to processing of your personal data, particularly for direct marketing purposes
    • Right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time
    • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated

    To exercise any of these rights, please contact us at info@vitaello.com or use the contact form on our website.

  6. Safety of your data

    All information is transferred via SSL technology (Secure Socket Layer)

    Information on your transactions or credit cards is not stored in our database. Each transaction runs exclusively through the payment providers.

  7. Third parties

    We may share your personal data with third-party service providers to help us operate our website and conduct our business. These third parties include:

    • Payment processors: We use Stripe and PayPal to process payments. These providers handle payment information securely and do not share your data with us beyond what is necessary for transaction processing.
    • Analytics providers: We use Google Analytics and Hotjar to analyze website usage and improve our services. These services may collect information about your use of our website, including IP addresses, page views, and user interactions.
    • Email service providers: We may use third-party email services to send you transactional emails and purchased documents.
    • Advertising platforms: With your consent, we may share data with advertising platforms such as Meta (Facebook) through Meta Pixel for advertising and marketing purposes. This includes information about your website visits, interactions, and conversions to enable targeted advertising and measure advertising effectiveness. Meta may use this data according to their own privacy policy. You can control this through your cookie settings.

    All third-party service providers are required to maintain appropriate security measures. When we share data for advertising purposes, this is done only with your explicit consent, which you can withdraw at any time through your cookie settings.

    We do not sell your personal data to third parties.

  8. Automated decision-making and profiling

    We do not use automated decision-making or profiling in the processing of your personal data as defined in Article 22(1) and (4) of the GDPR.

  9. Deletion

    You have the right to have your data deleted.

    You can delete your account after logging in in the Settings page (https://www.vitaello.com/profile/settings/). All your forms, files and personal data will be permanently deleted.

    If you want us to delete your account and personal data for you, contact us via the contact form.

    • We cannot delete the data that is required to be stored due to legal reasons – e.g., invoices for the services provided.
    • Data will be automatically deleted from the servers within 48 hours due to the technical limitations.

  10. Supervisory authority

    If you believe that we have violated your rights regarding personal data protection, you have the right to lodge a complaint with a supervisory authority. In Slovakia, the supervisory authority is:

    Office for Personal Data Protection of the Slovak Republic
    Hraničná 12, 820 07 Bratislava 27, Slovak Republic
    Tel: +421 2 3231 3214
    Email: statny.dozor@pdp.gov.sk
    Website: https://www.dataprotection.gov.sk

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

Cookies are divided into the following categories:

Necessary cookies

Necessary cookies ensure the proper functioning of our website and its use. These cookies are used without consent and cannot be disabled, as they are essential for the basic functioning of the site. Without these cookies, our forms and website would not work correctly.

Functional cookies

Functional cookies relate to user choices regarding the use of cookies on the website, including options to accept, reject, or customize cookie settings based on privacy preferences. These cookies are used with your consent.

For example, cookies are used for logging in, saving basic form settings, or saving cookie settings.

Statistical/Analytical cookies

We use analytical or statistical cookies to determine and analyze visitor behavior on our site, where they come from and what they are interested in. These cookies are used only with your consent.

If you disable analytical cookies, we cannot evaluate some of these data. We use them for statistics and traffic analysis from:

  • Google Analytics: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For more information about privacy protection, visit: https://support.google.com/analytics/topic/2919631
  • Hotjar: Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta

Advertising cookies

We may use advertising cookies for creating advertising profiles and similar marketing activities. These cookies are used only with your consent.

We may use the following advertising services:

  • Meta Pixel (Facebook): Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For more information about privacy protection, visit: https://www.facebook.com/about/privacy/

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org.You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Cookie settings

You can edit your cookie settings at any time. The settings link can be found in the footer of the page.

Last update: 05.12.2025