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Experienced Administrative Assistant

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Gastonia, North Carolina
704-222-4632
johnson.dori.anne.68@gmail.com
1968
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Experience

2017 - present
Executive Assistant
First Choice Community Health Centers
Bessemer City, NC
  • managing executive calendars and schedules
  • travel coordination
  • coordinating various meetings and other events
  • tracking the progress of short- and long-term projects
  • answering phone and emails; handling matters as appropriate
  • writing letters and handling other correspondence
  • assisting in the creation of executive presentations
  • reviewing and approving certain company expenditures
2012 - 2017
Executive Assistant
High Beacon Hill Group
  • assisted executives with their daily administrative duties and completing a broad variety of administrative tasks
  • responsibility for detailed calendar management of executives
  • communication with the general staff on the executives' behalf and coordinated logistics for high-level meetings both internally and externally
  • responsible for scheduling and coordinating meetings and strategic activities with Senior Leadership Team members and other staff members as requested by the Executives
  • drafted reports, letters, presentations and other documents as required
  • provided support to executives in their external commitments including participation/seats on external boards, committees and other groups
  • booking required travel, ground transportation and accommodations
  • facilitated easy communication and access to the whole team
2006 - 2012
Lead Administrative Assistant
Honeywell
Charlotte, NC
  • provided high-level administrative support 
  • conducted research, prepared statistical reports, handled information requests
  • prepared correspondence, received visitors, arranged conference calls, and scheduled meetings
  • answered phone inquiries, directed calls, and provided basic company information
  • performed clerical duties, taking memos, maintaining files, and organizing documents
  • arranged travel, accommodation, itineraries, and all correspondence related to arrangements as needed
  • planned and organized meetings, business luncheons, or client dinners
  • managed executive schedule and acts as liaison for executive team
  • handled confidential information
  • prepared information and research for executive needs
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EDUCATION AND PROFFESIONAL TRAINING

class of 86
Wade Hampton High School
Greenville, SC
2020
Decision Making: Solve Problems with Emotional Intelligence
Udemy
online
2018
Management Skills for Administrative Professionals
American Management Association®
online

2016
Executive Assistant Certificate 
The University of Utah Continuing Education and Community Engagement
online
2006
Communication skills
Intitute for Better Communications
Charlotte, NC
2005
Microsoft Office 
Certstaffix Training
Charlotte, NC
2008
Cyber Security Course
Sacurity First 
Charlotte, NC
1994
Typing Course
Community Learning Group
Mauldin, SC
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Experience

2000 - 2006
Sales Assistant
ExPo Logistics
Charlotte, NC
  • supported sales with managing the branches key accounts
  • entered loads and confirming notes about the status of shipments
  • scheduled pickup and delivery appointments with warehouses and customers
  • tracked the status of shipments from inception to delivery, and communicated with the customer on the status of the shipments
  • handled issues regarding shipments and shared information and updates with the customer
  • entered information into the Transportation Management System and prepared loads for accounting; ensured that entries are accurate and complete
1994 - 1998
Warehouse Administrative Assistant
Sellisbury Warehouse Company
Mauldin, SC
  • worked independently with a focus on employee management in a warehouse
  • exhibited great interpersonal skills and telephone/email etiquiette with clients and employees
  • answered incoming phone calls
  • handled incoming and outgoing mail
  • handled invoicing, reporting, supply ordering
  • routined incoming emails to appropriate party
  • greeted visitors and organizing management-employees meetings
  • worked independently with a focus on employee management in a warehouse
1990 - 1994
Distributor Administrative Assistant
AirCleanComp
Mauldin, SC
  • performed order entry function for company within company MRP
  • filed all completed unit folders into the filing cabinets
  • maintained customer contact details within company CRM, ensured accuracy and completeness
  • processed distributor orders for order entry
  • tracked information and copies of invoices to distributors
  • provided order status updates to distributors
  • processed credit applications for customers requesting terms
  • updated ACT to ensure that all company names are correctly linked
  • completed customer requested vendor forms and W-9’s when needed
  • other administrative duties as assigned by manager to maintain best in class customer service and support
1986 - 1989
Administrative Assistant
Mangum Carolina
Greenville, SC
  • answered incoming phone calls
  • sorted and scanned data pertaining to tax return
  • meetings with clients
  • verifying/reviewing clients' data
  • assisted in billing
  • filing
  • light bookkeeping duties
  • client relations

HIGHLIGHTS

Proficiency with Microsoft Office
Experience Working with Data Entry
Attitude and the Ability to Work both in a Team Environment and Independently
Experience with MRP System
Experience with ACT
Experience Handling a Multi-line Phone System
Comfortable with Conflict Resolution
Problem Solving
Google Office Platforms Experience

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ReferencES

Allison Mayson Green
CEO 
First Choice Community Health Centers
919-964-0828
Gregory Kovacik
Managing Director
High Beacon Hill Group
704-740-8638
Daniel Edwards
HR director
Honeywell
980-275-0197
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Volunteering

Mentor Volunteer
Friends for Youth
Gastonia, NC
  • Mentoring, Youth Services, People Skills, Relationship Building
  • Students with mentors in small groups for interactive group mentoring sessions. Sessions focus on goal-setting, school engagement, decision making, and healthy life skills and activities.
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