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Experienced Administrative Assistant

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Gastonia, North Carolina
704-222-4632
johnson.dori.anne.68@gmail.com
1968
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Experience

2017 - present
Executive Assistant
First Choice Community Health Centers
Bessemer City, NC
  • managing executive calendars and schedules
  • travel coordination
  • coordinating various meetings and other events
  • tracking the progress of short- and long-term projects
  • answering phone and emails; handling matters as appropriate
  • writing letters and handling other correspondence
  • assisting in the creation of executive presentations
  • reviewing and approving certain company expenditures
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2012 - 2017
Executive Assistant
High Beacon Hill Group
  • assisted executives with their daily administrative duties and completing a broad variety of administrative tasks
  • responsibility for detailed calendar management of executives
  • communication with the general staff on the executives' behalf and coordinated logistics for high-level meetings both internally and externally
  • responsible for scheduling and coordinating meetings and strategic activities with Senior Leadership Team members and other staff members as requested by the Executives
  • drafted reports, letters, presentations and other documents as required
  • provided support to executives in their external commitments including participation/seats on external boards, committees and other groups
  • booking required travel, ground transportation and accommodations
  • facilitated easy communication and access to the whole team
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2006 - 2012
Lead Administrative Assistant
Honeywell
Charlotte, NC
  • provided high-level administrative support 
  • conducted research, prepared statistical reports, handled information requests
  • prepared correspondence, received visitors, arranged conference calls, and scheduled meetings
  • answered phone inquiries, directed calls, and provided basic company information
  • performed clerical duties, taking memos, maintaining files, and organizing documents
  • arranged travel, accommodation, itineraries, and all correspondence related to arrangements as needed
  • planned and organized meetings, business luncheons, or client dinners
  • managed executive schedule and acts as liaison for executive team
  • handled confidential information
  • prepared information and research for executive needs
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EDUCATION AND PROFFESIONAL TRAINING

class of 86
Wade Hampton High School
Greenville, SC
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2020
Decision Making: Solve Problems with Emotional Intelligence
Udemy
online
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2018
Management Skills for Administrative Professionals
American Management Association®
online

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2016
Executive Assistant Certificate 
The University of Utah Continuing Education and Community Engagement
online
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2006
Communication skills
Intitute for Better Communications
Charlotte, NC
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2005
Microsoft Office 
Certstaffix Training
Charlotte, NC
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2008
Cyber Security Course
Sacurity First 
Charlotte, NC
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1994
Typing Course
Community Learning Group
Mauldin, SC
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Experience

2000 - 2006
Sales Assistant
ExPo Logistics
Charlotte, NC
  • supported sales with managing the branches key accounts
  • entered loads and confirming notes about the status of shipments
  • scheduled pickup and delivery appointments with warehouses and customers
  • tracked the status of shipments from inception to delivery, and communicated with the customer on the status of the shipments
  • handled issues regarding shipments and shared information and updates with the customer
  • entered information into the Transportation Management System and prepared loads for accounting; ensured that entries are accurate and complete
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1994 - 1998
Warehouse Administrative Assistant
Sellisbury Warehouse Company
Mauldin, SC
  • worked independently with a focus on employee management in a warehouse
  • exhibited great interpersonal skills and telephone/email etiquiette with clients and employees
  • answered incoming phone calls
  • handled incoming and outgoing mail
  • handled invoicing, reporting, supply ordering
  • routined incoming emails to appropriate party
  • greeted visitors and organizing management-employees meetings
  • worked independently with a focus on employee management in a warehouse
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1990 - 1994
Distributor Administrative Assistant
AirCleanComp
Mauldin, SC
  • performed order entry function for company within company MRP
  • filed all completed unit folders into the filing cabinets
  • maintained customer contact details within company CRM, ensured accuracy and completeness
  • processed distributor orders for order entry
  • tracked information and copies of invoices to distributors
  • provided order status updates to distributors
  • processed credit applications for customers requesting terms
  • updated ACT to ensure that all company names are correctly linked
  • completed customer requested vendor forms and W-9’s when needed
  • other administrative duties as assigned by manager to maintain best in class customer service and support
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1986 - 1989
Administrative Assistant
Mangum Carolina
Greenville, SC
  • answered incoming phone calls
  • sorted and scanned data pertaining to tax return
  • meetings with clients
  • verifying/reviewing clients' data
  • assisted in billing
  • filing
  • light bookkeeping duties
  • client relations
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HIGHLIGHTS

Proficiency with Microsoft Office
Experience Working with Data Entry
Attitude and the Ability to Work both in a Team Environment and Independently
Experience with MRP System
Experience with ACT
Experience Handling a Multi-line Phone System
Comfortable with Conflict Resolution
Problem Solving
Google Office Platforms Experience

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ReferencES

Allison Mayson Green
CEO 
First Choice Community Health Centers
919-964-0828
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Gregory Kovacik
Managing Director
High Beacon Hill Group
704-740-8638
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Daniel Edwards
HR director
Honeywell
980-275-0197
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Volunteering

Mentor Volunteer
Friends for Youth
Gastonia, NC
  • Mentoring, Youth Services, People Skills, Relationship Building
  • Students with mentors in small groups for interactive group mentoring sessions. Sessions focus on goal-setting, school engagement, decision making, and healthy life skills and activities.
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