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Communications Specialist

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Mexico City, Mexico
 +52-155-5474-813
marcie_flower_mart@gmail.com
1989
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Education

Class of 2008
Central High School
Phoenix, Arizona, USA
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Class of 2014
Master in Communication 
for Senior Management
Universidad de la Comunicación 
Campus de Pamplona, Mexico

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Internship

2013 - 2014
Intern
Doubletree By Hilton
Mexico City, Mexico
  • rotated through the sectional areas of a specific department to gain an understanding of how each department contributes to the success of the hotel
  • developed skills and under the guidance of the departmental leader through hands-on work and shadowing
  • assisted guests when needed
  • learned the operational workings of each department by observation of team members, participation in meetings, asking questions, and special departmental projects.
  • provided input and was involved into the development and implementation of services and processes
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Awards

2008
2nd place
The Arizona Interscholastic Association 
Arizona Speech and Debate 
Arizona, USA
ASDCA Winter Trophy
Division 1 – TBA
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experience

2017 - present
Communications Manager
Swiss Re
Mexico City, Mexico
  • providing strategic communications advice to business leaders
  • developing and implementing targeted marketing communication strategies/campaigns and messaging for the Spanish speaking markets in LatAm with a strong focus on digital
  • providing dedicated, strategic and timely marketing
  • communication support locally to senior management and client facing teams
  • steering high impact communication initiatives ensuring alignment to the overall business unit strategy
  • generating content supporting marketing, media and leadership activities (gathering, coordinating input, editing, writing, handling internal/external agencies, etc)
  • leveraging digital and social media, including usage of Marketing Automation technology
  • defining and implementing the optimal mix of communications tools
  • measuring success based on appropriate KPIs
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2014 - 2017
Consultant
BTS
Mexico City, Mexico
  • facilitated senior level workshops and seminars, to develop business acumen and manage change in blue chip clients, traveling to Europe and occasionally across the globe, in order to deliver consultancy services
  • designed and project managed programmes linked to strategy and business priorities, drawing upon own skills, knowledge and structured information gathering from key stakeholders within each client
  • developed project leading capability quickly to become a key member of our international consulting team, initiating, designing and delivering projects that add value to our clients and enhance BTS’ reputation
  • managed client relationships, helped clients address new needs within their organization and identify referrals for new sales opportunities
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HIGH SCHOOL ACTIVITIES

2006 - 2008
Speech and Debate Club
Central High School
Phoenix, Arizona, USA
Club developing successful verbal and nonverbal communication skills. Combination of public speaking, acting, and arguing all in one competitive sport.
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2005 - 2008
Global Studies Program
Central High School
Phoenix, Arizona USA
The Global Studies program teaches about world cultures, international relations and global business. It is designed to give students opportunities to learn about our increasingly interdependent world, and get prepared to find employment in an international field.
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Languages

Spanish
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English
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Portuguese
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highlights

Experience in B-to-B / B-to-C 
Outstanding English Storytelling, Writing and Editing Skills
Strong Analytical and Conceptual Skills
Strong Planning Competence
Strong Project Management Competence
Solid Knowledge in Deploying Social Media 
Good Experience in CRM and Marketing Automation Tools
Sound Business Judgment
Healthy Level of Attention to Detail
Stamina and Persistence to Pursue New Ideas

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